Welcome to the 500bet FAQ Page
500bet is one of Bangladesh's most popular online gaming platforms. Thousands of new and returning players enjoy casino games, Sports Betting, and live games on 500bet every day. But questions naturally come up — How do I open an account? How long does a deposit take? How do I claim a bonus? How many days does a withdrawal take?
On this 500bet FAQ page, we've provided simple, clear answers to all of those questions. No need to contact support repeatedly — this single page covers everything you need.
If you can't find the answer to your question here, reach out via 500bet live chat. Our Bangla-speaking support team is available 24/7.
Quick Answers: At a Glance
| Question |
Short Answer |
| How long does registration take? |
Just 2–3 minutes |
| What is the minimum deposit? |
BDT 300 |
| What is the minimum withdrawal amount? |
BDT 500 |
| How long do withdrawals take? |
15 minutes to a maximum of 24 hours |
| What is the Welcome Bonus? |
180% on First Deposit |
| Is there a mobile app? |
Yes, available for both Android and iOS |
| Which payment methods are supported? |
BKash, Nagad, Rocket, Bank Transfer |
Account & Registration
Opening an account on 500bet is quick and easy.
Registration PageGo to the site, enter your mobile number and a password of your choice, then verify the OTP. Your account will be ready in just 2–3 minutes, and you can make a deposit and start playing right away.
Only one account per person is allowed. Creating multiple accounts puts all of them at risk of suspension, and any deposited funds may be forfeited. This is strictly prohibited under 500bet's terms.
All you need to register on 500bet is an active Bangladeshi mobile number and a strong password. Nothing else is required at sign-up. However, you will need to complete KYC verification before making a withdrawal — this may require a photo of your National ID or passport.
No. 500bet is strictly for users aged 18 and above. Any account opened by a minor will be closed upon verification, and deposited funds will not be refunded. We take age verification seriously as part of our responsible gaming commitment.
Login & Password
Login PageClick the "Forgot Password?" option. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP and set your new password. The whole process takes just 2 minutes.
Entering the wrong password 5 times in a row will temporarily lock your account for security. It will unlock automatically after 30 minutes, or you can contact live chat support for a faster resolution.
Yes, you can log in to your 500bet account from multiple devices at the same time. For your security, avoid logging in from unfamiliar devices and refrain from using public Wi-Fi.
Deposits & Payments
Log in to your account and go to the "Wallet" or "Deposit" section from the dashboard. Select your preferred payment method (bKash, Nagad, Rocket, or bank transfer), enter the amount, and follow the instructions. Your balance is usually updated within 5–10 minutes.
The minimum deposit on 500bet is BDT 300. Maximum limits vary by payment method. For bKash and Nagad, daily limits are subject to the caps set by the respective mobile banking provider. Bank transfer is recommended for larger deposits.
If your balance hasn't appeared within 30 minutes of your deposit, take a screenshot of the payment and send it to support via live chat. It is usually credited manually within 1–2 hours. Keep your deposit reference number handy — it will be useful.
No, 500bet does not charge any fees on deposits. However, bKash or Nagad may apply their own transaction fees. Deposits on 500bet's end are completely free.
Withdrawals & Cashouts
Withdrawals to bKash, Nagad, and Rocket are typically processed within 15–30 minutes of submitting a request. During peak hours or for bank transfers, it may take up to 24 hours. Completing your KYC verification helps speed up the process.
The minimum withdrawal amount on 500bet is BDT 500. The maximum daily withdrawal limit depends on your account level and KYC status. VIP members are eligible for higher withdrawal limits.
Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between account details and the payment method name, or suspicious activity. Contact support to resolve any issues.
As a general rule, yes — for security reasons, it is recommended to withdraw using the same method you used to deposit. If you need to use a different withdrawal method, contact Support first so they can verify and approve the request.
Bonuses & Promotions
After registering on 500bet, a 180% bonus is automatically added to your first deposit. No separate code is needed. Note that wagering requirements must be met before the bonus can be withdrawn. For full terms and conditions
On the Promotions Page View.
Yes, though bonus funds cannot be withdrawn directly. Your bonus balance converts to real BDT only after you meet the required wagering amount, after which it becomes withdrawable. Each bonus has its own wagering conditions.
When a friend registers using your referral link or code and makes their first deposit, you will receive a referral bonus. The more referrals you make, the bigger your bonus. For more details
Promotions Page View.
Casino & Games
500bet offers thousands of slots, Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Teen Patti, Andar Bahar, and much more. Content from the world's leading game providers is available here. For more details
Casino Page View.
Yes. All games on 500bet use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Live Casino games are streamed live with real dealers, so there is no possibility of manipulating outcomes.
Demo mode is available on selected slots, letting you practice for free. However, Live Casino and Sports Betting do not offer demo mode. Winnings in demo mode cannot be withdrawn.
Sports Betting
You can bet on more than 20 sports including cricket, football, tennis, basketball, hockey, and badminton. Cricket betting is the most popular choice among Bangladeshi players. Live in-play betting is also available. For more details
Sports page View.
Live betting means placing bets in real time while a match is in progress. 500bet offers live scores, live odds updates, and in-play betting options. It gives you the chance to read the flow of the game and bet at exactly the right moment. You can access it via the "Live" tab on the bet slip.
Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "Cash Out" option that lets you partially or fully settle your bet while it is still in play. This option may not be available for all matches.
Security & KYC
KYC (Know Your Customer) verification is a requirement under international financial regulations. It helps prevent account fraud, money laundering, and underage gambling. KYC is essential for the security of your account and funds. Once completed, you won't need to do it again.
Yes, completely safe. 500bet uses 256-bit SSL encryption, and your personal information is never sold or shared with third parties. For more details, visit our
Privacy Policy Read.
If you suspect unauthorized access, contact live chat support immediately and change your password. The 500bet support team will suspend the account right away and launch an investigation. For your security, use a strong password and never share it with anyone.
Responsible Gaming: Gambling is entertainment, not a source of income. Never bet beyond your means. If you need help, Responsible Gaming View Page.